Listening to Understand | Improve Your Negotiation Skills | Sandy Hein

Empowered Spaces, Negotiation Strategies

Originally posted 2021-07-01 14:15:10.

Sandy Hein discusses the importance of listening to your counterpart to achieve trust-based influence.

Sandy Hein | Negotiation Instructor and Coach | The Black Swan Group
Sandy began her career as a police officer in Alexandria, Virginia, and wore many hats during her 23-year stint there, including 10 years as a hostage negotiator. She has been with the Black Swan Group since December 2011 and transitioned to a full-time role in July 2020.
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